About Us


Incoming & DMC in Sicily
We are an innovative incoming tour operator and DMC in Sicily and we are specialized in travel services and work with both corporate and leisure clients. We create customized travel programs for small as well as large groups. We make sure that all our clients have an authentic, sustainable travel experience. With us, travelers can experience local customs, outdoor activities, traditional cuisines and charming hospitality.

Our Team
The "Sicily Welcome" team is composed of people that are specialized and fully qualified in the pursuit of the profession of guide, tour guide or technical director for travel agencies. They speak fluently at least two foreign languages ​​correctly and follow a constant training in tourism, but above all, they love their work and their land.

We offer a wide range of tourist products from art cities to coastal resorts, health & spa vacations to sports, and many more. This has allowed us to use SICILY WELCOME Incoming T.O. & DMC as the perfect alternative for major travel corporations throughout the world.

Groups & Tours
We have a specialized department to manage groups and tours. We manage everything from series and leisure groups to special interest groups and incentives for business organizations. Travel agencies all across the world can benefit from our local presence, insider access and a superior level of service from our staff. SICILY WELCOME Incoming T.O. & DMC is located in Palermo, Sicily (Italy). It is considered to be one of the most popular and fastest growing tour operators. We are proud of our exceptional services for customers from North America, United Kingdom, Europe, Australia and Russia. SICILY WELCOME Incoming T.O. & DMC provides escorted tours of Sicily with regular departures.

Land Services
Our land services include minivans, cars and GT coaches with drivers. We also provide tour escorts and local guides all around Sicily. Other services include lunches, excursions and dinners at fine-dine restaurants. We provide a wide range of services including train travel, special excursions, ferry tickets, domestic & international flights, transfers for individual travelers, fly-drive packages, airport transfers, Meet & Greet services, conferences, car rentals, meetings, incentives, special events, city-breaks and accommodations

Wedding Planning
Our department dedicated to wedding planning makes sure you have the perfect wedding. We help you plan the perfect wedding celebration with our extensive wedding checklist, budget planner, to-do lists, dresses, wedding invitations, venues and a lot more.

Technology - XML - B2B Booking System
Investing in technology is one of our high priorities as to keep up with the continuous development of on-line bookings and all fast changes within the market. We use a fast, simple and intuitive online B2B booking system. We now came up with a new online booking system to cater to the needs and desires of our clients. With this online booking system, travel agents can easily access our inventory of hotels and destination services. Travel agents can also book from a wide array of accommodation and services with instant confirmation. Our B2B online booking system is the quickest way to book tourist products we offer in Sicily. Availability of services is also updated in real-time. It also includes updated special offers related to holidays, tours and tourist attractions. Our B2B online booking system comes with a login id and password from the travel agent. It will be available to you via Extranet. We even provide Hotel XML links, consisting of “host2host” or “server2server” integration between client’s systems and our online booking system.

Our Vision
We have a dedicated team of skilled and specialized professionals. With their extensive knowledge and experience, we are able to provide perfect inbound tours. Our professionals have been trained to provide high-quality services at affordable rates. We can easily promote and sell any place as a top tourist destination. With all these qualities, we are able to satisfy all kinds of requests and desires of our clients. We offer exciting and entertaining private escorted tours, accommodations and scheduled tours with English-speaking drivers and guides.

Our Mission
Our mission is to make everything simple for our partners and customers. You can easily contact our booking staff and ask them to plan a tailor-made holiday package. We aim to provide high-quality services at affordable prices and make sure they are easily available to you. Currently, we are pleased to present our new dedicated brochure “Incoming Sicily”. In our new brochure, you can find numerous solutions for planning your customers’ holidays. You can simply download our last dedicated brochure and save it in PDF format. Keeping our vision, “value for money & client satisfaction” is our main focus.